Frequently Asked Questions

Is registration mandatory to shop on

You can browse through the products and view all the product details without registration. Only registered users can add product to cart, checkout the cart, do payment and complete the purchase.

How can I register?

You can register by clicking the "Register" link at the top right corner of the homepage. Provide the details in the registration screen, accept the terms and conditions and submit the registration details.

Do I have to pay any fees / charges for registering?

Registering on is absolutely free of charges.

Can I have multiple registrations?

Each mobile number and email id can be associated with only one unique account.

Can I have different accounts in with same mobile number or email id?

Each mobile number and email id can be associated with only one unique account.

Can I add different delivery address in my account?

No. Multiple delivery addresses cant be added in your account.

How can I access my account?

Once you login to, there is ‘My Account’ section in the header section. Under ‘My Account’ section, there are options to

  • View Orders
  • View and edit personal details
  • Change password
  • View and edit Delivery Address

How can I reset my login password?

You can enter your email id in the login page and click on ‘Forgot Password?’ link. An email with password reset link in the mail body will be sent to your registered email id. Click on that link and follow the instructions. In case of further issues or assistance please contact our customer support team.

How can I change the delivery address?

Once you login to, there is ‘My Account’ section in the header section. Under ‘My Account’ section there is option to view and edit Delivery Address. All the orders done after address update will be delivered to the updated address.

What are the delivery charges?

Delivery charges will be applied during checkout based on the delivery address.

What are the modes of payment available?

You can pay for your orders in using the following modes of payment.

  • Credit and Debit Cards (VISA/ MasterCard)
  • Net Banking (All Major Banks are available).

Our online payment gateway is RazorPay.  It is absolutely safe to use your card on A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer

Is there any minimum order value for delivery?

There is no minimum order for delivery.

Can I get the order delivered the same day?

All the orders placed before 1:00 PM can be delivered the same day.

Are there are additional charges in addition to the price shown?

There are no additional charges. However GST will be applicable as per the Government rules. Delivery charges might be applicable based on the delivery location.

How do I get refund for the payment if the items are undelivered?

If the items are unable to be delivered to you under any circumstances, for online payments amount will be credited back to your bank account based. Refund process will be initiated from our side immediately and the credit to your account may take up to 48 hours or more based on the operations at the bank side.

How can I apply a Coupon / Promo Code?

Once the products are added to the cart and while checkout, there is a field to input coupon code. Upon applying the coupon code, the coupon value will be deducted from the total invoice amount.